Privacy Policy

1. Who We Are

Proline Machinery ("Proline," "we," "us," or "our") operates this website at prolinemachinery.net. We provide field and shop heavy equipment repair, maintenance, welding, and line boring services. Our principal place of business is 915 W 42nd St, Odessa, TX 79764. You can reach us at 432-888-4295 or 432-488-9681.

2. Information We Collect

We collect information you provide directly when you submit a quote request or contact form, including:

• Name, phone number, and email address
• Equipment make, model, year, and location
• Description of the service or repair needed
• Any other details you choose to include in your message

We may also collect standard technical information automatically when you visit our site, such as your IP address, browser type, referring URL, and pages visited, through server logs or analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Schedule and coordinate field or shop service
• Communicate about your equipment, service status, or estimates
• Improve our website and service offerings
• Comply with applicable legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our website or conducting our business (such as email delivery or hosting providers), provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect the rights, property, or safety of Proline Machinery, our customers, or others.

5. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality. A cookie consent notice is displayed on your first visit; you may accept or decline non-essential cookies at that time.

6. Data Retention

We retain contact and inquiry information for as long as necessary to respond to your request, fulfill any related service, and comply with our legal and business record-keeping obligations. When information is no longer needed, we dispose of it securely.

7. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. We will respond to reasonable requests within a reasonable timeframe. To make a request, contact us by phone or through the contact form on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: